Generation Bricks NIG. LIMITED ("we," "our," or "us") operates the Generation Bricks mobile application and website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.
1. Information We Collect
Personal Information
When you create an account or place an order, we collect:
- Full name
- Email address
- Phone number
- Delivery address
- Store name (if applicable)
- Date of birth
- Payment information (processed securely by Flutterwave)
Order Information
- Products purchased
- Order quantities and prices
- Delivery preferences and schedules
- Order history and status
Automatically Collected Information
- Device information (type, operating system, browser)
- IP address and location data
- App usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Coordinate delivery schedules
- Process payments securely
- Send order confirmations and status updates via SMS and email
- Provide customer support
- Improve our products and services
- Send promotional offers (with your consent)
- Prevent fraud and ensure security
3. Information Sharing and Disclosure
We share your information with:
- Payment Processors: Flutterwave processes your payment information securely
- Communication Services: Africa's Talking (SMS) and Resend (email) for order notifications
- Delivery Partners: Logistics companies for order fulfillment
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Secure servers with access controls
- Regular security audits and updates
- PCI-compliant payment processing
- Employee training on data protection
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Export your data
- Withdraw consent for data processing
To exercise these rights, contact us at [email protected] or +234 812 831 9182.
6. Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide services
- Required by law (typically 7 years for financial records)
After this period, we securely delete or anonymize your data.
7. Cookies and Tracking
We use cookies to:
- Maintain your session
- Remember your preferences
- Analyze usage patterns
- Improve user experience
You can disable cookies in your browser settings, but this may affect functionality.
8. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from minors. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via:
- Email notification
- In-app notification
- Website banner
Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or concerns:
11. Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria and the Nigeria Data Protection Regulation (NDPR) 2019.